condoc 4 with sketchup 2019

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  • February 10, 2019 at 5:48 am #21512
    Trevor Meakin
    Participant

    Where do I find condoc 4.5?

    Installing version 4 on sketchup 2019 resuted in error messages appearing.

    February 10, 2019 at 6:06 am #21513
    Gregory Hile
    Participant

    I had the same problem going through Extension Warehouse. However, if you go to Extension Manager in SU 2019 and go through the “install extension” button using the original download file I think it will install. Worked for me.

    February 10, 2019 at 7:05 am #21514
    Trevor Meakin
    Participant

    I performed the installation using extension manager

    After restarting sketchup the error message appeared

    I have watched videos about version 4.5 on Vimeo which suggested the download would be available from my profile page

    The only download available was version 4 which does not seem to be compatible with 2019

     

    February 10, 2019 at 5:15 pm #21519
    Mike Brightman
    Keymaster

    Hello all,

    We haven’t officially released 4.5 yet, but we’re very close!

    Trevor, if you see errors appearing when installing ConDoc 4 in SU 2019, please make sure that you de-activated your previous license in SU 2018 first. This is important if you have ConDoc on several computers. Once you hit the 3/3 limit, it will prevent you from activating.

    1. Navigate to your ConDoc Profile page and click the “View Licenses” link: 
    2. You’ll want to check to see if you’ve hit your activation limit on the next page.
    3. In your old version of SketchUp, go to Extensions>ConDoc>Activate, wait for the pop up and then press “Deactivate Licence”

       

    4. Open up SU 2019 and re-try the activation process. Removing the extra activation should free up space.

    We’re working on some upgrades to our licensing system, and it will me much easier to manage licenses/activations very soon. Hopefully this helps. Let us know if you are still receiving errors (please send a screenshot if you can).

    Thanks!

    February 10, 2019 at 7:56 pm #21527
    Trevor Meakin
    Participant

    Luke,

    Thank you for the advice. Condoc 4 is now operational with Sketchup 2019.

    Received email from Mike Brightman this morning which clarified the version 4.5 status.

     

    March 1, 2019 at 5:49 pm #22273
    Trevor Meakin
    Participant

    Luke,

    The Condoc 4.5 Install video refers to the profile page ( screenshot included below) as the location for the 4.5 version download for Condoc.

    I don’t see any mention of 4.5 there. Is there something I am missing?

    March 2, 2019 at 8:57 pm #22398
    Mike Brightman
    Keymaster

    Hello Trevor,

    Please see this link for the direct download of 4.5: https://condoctools.com/index.php?eddfile=7988%3A7469%3A0%3A0&ttl=5151530824&file=0&token=c58da01c00ca3f62d517264305534b3a

    Once downloaded, you should be able to install it in SketchUp and enter your license to activate. Hope this helps!

    March 3, 2019 at 2:20 am #22411
    Trevor Meakin
    Participant

    Thank you Luke

    I received email from Mike yesterday which explained the process

    4.5 is now installed and operational

    Regards

    Trevor Meakin

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