Condos 4.5 – System display is not opening

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  • August 21, 2019 at 6:50 am #25266
    Luke Mackley
    Participant

    Hi

    My Condoc system display will not open, my system just hangs. So has something got corrupted?

    Even on opening a template page with no drawing the Condoc System (under extension on the Mac) will no open I just get a beach ball on the Mac as the system hangs.

    is anyone else having this problem.

     

    Luke

    August 21, 2019 at 5:11 pm #25267
    Ruben Benitez
    Participant

    Same problem here. I just emailed Michael Brightman and haven’t heard back. Makes it nearly impossible to work

    August 21, 2019 at 5:19 pm #25270
    Anonymous
    Inactive

    Sorry guys!  we are actively working on this…  standby!

    August 21, 2019 at 9:28 pm #25277
    Mike Brightman
    Keymaster

    I think we are back to good…  issue being resolved by our hosting company.  All of my tools are good to go, let me know if you are still getting hung up.  Thanks for your patience!

    Mike

    August 21, 2019 at 9:28 pm #25278
    Mike Brightman
    Keymaster

    I think we are back to good…  issue being resolved by our hosting company.  All of my tools are good to go, let me know if you are still getting hung up.  Thanks for your patience!

    Mike

    August 22, 2019 at 5:21 pm #25295
    Ruben Benitez
    Participant

    Thanks for the great support Mike!!!

    August 22, 2019 at 9:53 pm #25305
    Luke Mackley
    Participant

    thanks for the quick fix.

    September 2, 2019 at 8:49 pm #25382
    Bayard Russell
    Participant

    I had the same issue last week and had to give up, just reopened SU and now cannot use any part of the ConDoc system – even to set up a new project. Anybody else seeing this?

     

    Thanks

    September 2, 2019 at 8:53 pm #25383
    Bayard Russell
    Participant

    ..now I’m back in action. Just shut it down and when I reopened it was good to go.

     

    Thanks

    September 3, 2019 at 2:42 pm #25389
    Mike Brightman
    Keymaster

    Glad it is working for you! Everything is back up and running after a brief licensing outage.  Thanks for your understanding, let me know if any issues persist.

    September 3, 2019 at 2:42 pm #25390
    Mike Brightman
    Keymaster

    Glad it is working for you! Everything is back up and running after a brief licensing outage.  Thanks for your understanding, let me know if any issues persist.

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