00_Home › 00_Pro Forum › ConDoc 4 › Difficulty with installing ConDoc 4.8 on a MacBook Pro › Reply To: Difficulty with installing ConDoc 4.8 on a MacBook Pro
May 23, 2020 at 5:57 pm #26853
Hello John! Please verify that you have installed the latest condoc 4.8 version. Once you do that, sign into condoc, inside of sketchup, with your website credentials. We no longer support the old license keys. Check the installation tutorials at the top of our tutorials page. If you have already done all of this, you might need to deactivate a machine from your profile page. Let me know if that helps!