Layout Crashing/Files Missing

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    Hi Mike, I have had a full set of Layout construction drawings fall apart – all of my drawings exported from Condoc are gone and replaced with gray/black boxes and X’s, including the “non-condoc” ones, such as all my window/door schedules, etc. I have been a wreck as to I missed a deadline for permit submission, having to basically redo everything as re-inserting my drawings messed up most of the dimensions as well. Also, my Condoc drawings no longer are exporting properly to Layout. I thought this may have something to do with the Sketchup 2023 update I just did last week, and have been on the phone and file/screen sharing with Skethcup support and they have been able to repair or diagnose the issue (deciding basically it must be related to Condoc.) I did see on one thread a beta update but unsure how to implement this on my mac, or if it will even help my situation. Please help!!

    Mike Brightman

    Hello Colleen!

    Sorry you are having these issues, I know that can be very frustrating.  I assure you that ConDoc is automating core SketchUp functionality using their API.  I am confident that ConDoc did not corrupt or damage your file.  I will have some words with those rascals over at SketchUp support…

    You can install the latest beta with the mac 2023 crash issue resolved here…

    I will give you a shout and we can discuss some options on getting this sorted out.


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